QUOTE(Rod10 @ Apr 30 2005, 08:59 AM)This is fascinating!
I spoke to Wayside Milton Keynes on the 26th April when, after waiting for more than three weeks, I'd still not received any confirmation of my order, nor had I received any receipt for my deposit.
I also told them about the very bad publicity (cancelled order discussed on other thread) on the MyTouareg site and suggested they have a browse...
Two days later, a posting appears stating how everything has gone swimmingly with an order placed at Wayside, Milton Keynes - and extolling the virtues of how promptly everything was followed up.
I'm not suggesting any link between the two; merely commenting on how customer experiences can be so different.
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I read your original posting about your deal between Motorlogix and Wayside MC, that is why I made sure that I had a written qoutation before giving a deposit.
They faxed that the same day and it was in the post the next day complete with deposit receipt & order confirmation ( cant ask for more than that), as I said I found them to be totally efficiant so far, so I beleive praise was in order.
Have you had your receipt and order confirmation yet ?