Wayside St Albans

QUOTE(ross911rmk @ Nov 3 2005, 02:34 PM)Well just had a fone call from claire and here goes!!!!!

Leather split in the piping?? sorry sir not covered under warranty
Tyre wear (i had tracking checked 2 weeks ago)? there is a problem with the tracking - we will check it 2morrow - amazing they can tell there is a problem without checking
Passenger side speaker vibration? we have replced drivers side speaker
MPG? sir the figures are only a guideline
OIL? no comment

well i questioned the leather naturally as i don't expect to pay nigh on 40K for the leather to go and for them to say wear and tear

oh and car isn't ready......

I cant wait for part two, this will be where they tell you that you are so lucky that they took your money and what do you expect a faultless car. GOOD LUCK MATE YOUR GOING TO NEED IT !

suprise

QUOTE(ross911rmk @ Nov 3 2005, 03:44 PM)i don't want this to get ugly but it will.

all 4 tyres are illegal only on the outer edge, the rest of the tread has at least 5mm if not more on them.

bring it on

Why not park a big red bus accross their entrance for the day ???

That ought to get their attention

QUOTE(ross911rmk @ Nov 3 2005, 03:44 PM)
all 4 tyres are illegal only on the outer edge, the rest of the tread has at least 5mm if not more on them.


I had same when I had my tyre problems (well - inside edge on drivers front and passenger rear, outside edge on passnger front and driver rear)

But there was nothing wrong with the car and I must of curbed it or had a strange driving style or blah blah blah............

I wish you the best of British and hope it is sorted but I won't hold my breath - Lux Cars will make sure of that...

That's a shame the treatment you have had from Wayside. I bought a Touareg from them, and found them excellent from the off .........guess what still happy 12 mths later !!!!!!

I would give a call the the Luxuary Car Sales Manager Mr LEE. He was excellent, and very customer focused.

Hope you get it sorted !!!!!