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319 Posts
Hi all,
Well - it's happened to me now. :angry2: Noticed some "skipping" on full lock at low speeds during wet weather / when on loose surfaces a couple of months ago. Then, at about 7k miles thought the inside edge of front n/s tyre was definitely showing more wear than the others. At 7,500 miles rang Hadwins @ Lindale and they had the car in 3 days later for a full check in order to report to VW.
3 weeks later they have had my baby in for 2 days and their intentions were:
1) Full alignment check
2) ECU interrogation
3) Replace all 4 tyres
They reported that VW's position was "up to 12,000 miles this will be a warranty matter, but they would only pay for 50% of the 4 tyres replaced". Not too put out with that as I have had nearly 9k miles out of them before getting this work done. They were going to replace tyres like for like with Turanzas, but I declined and asked for Hankooks. They agreed, but when they looked in to it the declared them to be a little MORE expensive than the Bridgestones. I pointed out where I could source them from and at what price. Hadwins, bless, went off to look a little harder & finally got a price a lot less than they initially quoted, but more than best internet search price (but included fitting & balance, of course)
Anyway, took the Beast in yesterday. Got a 55 reg Passat loaner. They called me today to say my car was ready for collection. The outcome was:
FULL ALIGNMENT CHECK - all readings "green", i.e. within tolerances - but their master technician did say all the readings were at the limit of the acceptable tolerances and VW were now sticklers for them to be slap in the middle and spot on - so adjustments made.
ECU INTERROGATION - software found to be "old" version. Latest version downloaded.
TYRES - 4 nice new Hankooks fitted.
All the papers are being sent to VW to get warranty payment. When that is done I will get an invoice for my share of the tyres - anticipated to be about ?240 - ?250 (Approx ?104 per tyre + fitting & balance + VAT)
Hadwins were very good.
They were in the hands of VW :winkcool: who processed paperwork at a reasonable pace and I have the tyres on that I was going to fit before next winter, with half of them paid for too. :clap:
I am about to invest in a tyre tread depth gauge to check that when I do the pressures, to keep a closer watch on things until I am satisfied nothing is still amiss.
Rob
Well - it's happened to me now. :angry2: Noticed some "skipping" on full lock at low speeds during wet weather / when on loose surfaces a couple of months ago. Then, at about 7k miles thought the inside edge of front n/s tyre was definitely showing more wear than the others. At 7,500 miles rang Hadwins @ Lindale and they had the car in 3 days later for a full check in order to report to VW.
3 weeks later they have had my baby in for 2 days and their intentions were:
1) Full alignment check
2) ECU interrogation
3) Replace all 4 tyres
They reported that VW's position was "up to 12,000 miles this will be a warranty matter, but they would only pay for 50% of the 4 tyres replaced". Not too put out with that as I have had nearly 9k miles out of them before getting this work done. They were going to replace tyres like for like with Turanzas, but I declined and asked for Hankooks. They agreed, but when they looked in to it the declared them to be a little MORE expensive than the Bridgestones. I pointed out where I could source them from and at what price. Hadwins, bless, went off to look a little harder & finally got a price a lot less than they initially quoted, but more than best internet search price (but included fitting & balance, of course)
Anyway, took the Beast in yesterday. Got a 55 reg Passat loaner. They called me today to say my car was ready for collection. The outcome was:
FULL ALIGNMENT CHECK - all readings "green", i.e. within tolerances - but their master technician did say all the readings were at the limit of the acceptable tolerances and VW were now sticklers for them to be slap in the middle and spot on - so adjustments made.
ECU INTERROGATION - software found to be "old" version. Latest version downloaded.
TYRES - 4 nice new Hankooks fitted.
All the papers are being sent to VW to get warranty payment. When that is done I will get an invoice for my share of the tyres - anticipated to be about ?240 - ?250 (Approx ?104 per tyre + fitting & balance + VAT)
Hadwins were very good.

I am about to invest in a tyre tread depth gauge to check that when I do the pressures, to keep a closer watch on things until I am satisfied nothing is still amiss.
Rob