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Discussion Starter · #1 ·
QUOTEAttention of the Luxury Car Dept.

Good Afternoon

I am writing to enquire when it would be possible for someone (Simon?) to have a look at the above vehicle to sort out a few annoying problems:

I previously enquired with Simon why the computer will not give a Total average mpg readout - it only gives a figure for the journey at the time. I've not heard anything back from Simon, but having made enquiries elsewhere it seems that this is not a "design??? fault since other people's vehicles do have this feature.

The rear passenger side light cluster appears to be "proud??? of the bodywork, rather than fitting flush as it should.

There is condensation on the lens of the rear passenger side light cluster.

Lastly, but most important, and also most annoying (especially for my wife who spends most time in the car!)

When playing music that features any reasonable level of bass, the driver's door speaker rattles and distorts terribly. Interestingly this is noticeably worse when the a/c fan is operating on a high setting e.g. when first starting a journey.

As I have said, these are niggles, but equally none of them should be there on a £40k vehicle !

I look forward to hearing from you with a suggested date when these items can be addressed. I will obviously require a vehicle to use while you work on ours and trust that this will be something suitable (not just a diesel Polo) as we were promised when we bought this vehicle from you!

Thanks & Regards

Chris Binstead

Sits back, waits.............
 

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see your speaker problem I could wager a bet that it has something to do with your AMP and A/C to complicated for me a woman to be able to explain but get them to change the AMP. Then if that disnae work I will honour me £1 wager


to you have ice link???
 

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Discussion Starter · #3 ·
QUOTE(ScottieTreg @ Jun 10 2005, 12:26 PM)see your speaker? problem I could wager a bet that it has something to do with your AMP and A/C to complicated for me a woman to be able to explain but get them to change the AMP.? Then if that disnae work I will honour me £1 wager


to you have ice link???
[snapback]5099[/snapback]​

Sounds reasonable to me Fi.....but I'm not a betting man....


No Ice link AFAIK!!
 
G

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Chris,

The A/C Fan (Blower Motor) should include RFI suppression which should eliminate any interference to the ICE. However this does not always resolve the problem - harness routing can also have an effect.

If the motor is having a direct effect (i.e. it happend everytime) then I would ask for the motor to be changed - its a serviceable item, so will be very easy for them to switch.

I would be interested to know if if the motor is Bosch or Siemens. Its a shame yet again, that in such a luxury motor, VW aren't yet using brushless motors.

Kaine
 

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Discussion Starter · #5 ·
Vehicle going in on Wednesday....have been promised a Golf as a loaner.....
 

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Discussion Starter · #6 ·
Car is in.....

Good reception - Simon (Lux. Car Technician) came out to vehicle to run through faults. All identified.

Await results of efforts to fix.....

Incidentally Simon was saying that they are working on a T'reg for ABD to use as a promotional vehicle.....presumably its gonna look something like

 

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Discussion Starter · #7 ·
Ok.

Apart from a slight misunderstanding as to the car being ready.....they seem to have done well!

Light cluster replaced, interior door pillar trims sorted, new speaker fitted in driver's door.

Email sent by them to VW re. avg fuel readout and awaiting response.

 
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