I have experienced a few issues with the Touareg product since buying new but know that things go wrong with lots of products and it is ultimately how these things are dealt with which is the cornerstone of good customer service.
So I offer that George Andrews and his frontdesk and techincal team at Specialist Cars VW Aberdeen have done everything possible to resolve the defects and issues I have had.
I am sure we have tried each others patience at times and I have run things up the flag pole to Lux Support on occasion but I feel the issues have been resolved and my confidence has been restored in the product.
That is all I can ask for so thanks, well done, and continue to maintain and improve the service.
So I offer that George Andrews and his frontdesk and techincal team at Specialist Cars VW Aberdeen have done everything possible to resolve the defects and issues I have had.
I am sure we have tried each others patience at times and I have run things up the flag pole to Lux Support on occasion but I feel the issues have been resolved and my confidence has been restored in the product.
That is all I can ask for so thanks, well done, and continue to maintain and improve the service.
