Well here's the story so far I have from new a 2.5TDI 04 which after 3000 miles scrubbed all 4 tyres on return to the dealer it was found to be so far out on the geom check that it looked like it had never been set up at VW.
So a new set of tyres later that I had to pay 2 for because the dealer said was due to the fact that I had done over a certain amount of miles and guess what the tyres scrubbed again.
Went back to the dealer (LEEDS VANTAGE) and the vehicle was corrected again I think the term was slightly out at this point they tried to put 2 tyres on and charge me for one (?200 for a tyre that I can get for ?120) after a couple of words the dealer replaced both.
In it went for a service at another dealer and I was notifed of tyre wear and after finding out that the Touareg has to have a full tank of fuel to have a geom check and a heated discussion with VW customer service (paa) it was corrected again.
Then I had a transmission failure that took 2 months to get the part this I am informed will course tyre wear but do not worry we will replace the tyres under warrenty on picking the vehicle up I find only 2 tyres replaced and they had swapped one of the tyres from the front to the rear and done a full geom check with a quarter tank of fuel (the had not informed me that they were doing one) when I asked about the requirement I was told that I did not know what I was talking about (LEEDS bought out vantage)
So after another few heated conversations with VW customer service(not) the vehicle was redone and 2 tyres replaced 5000 after the first
Now 10000 miles later the front near sided, outside edge is at 2 and inside at 5 with the rear nearside starting to wear on the outside edge and the Manchester dealer says I will have to pay for the new tyres (?120? each) and full geom check (?190+vat quoted) as they think it could be outside influences and if the geom check says it it ok it must be because I go around more right hand corners than left, or that I must have in my big beefy 4 wheel drive offroader hit a bump if you listen to customer service.
I have loved this car but the premier service promised on purchase stinks and as all my mileage 46k so far is motorway either I have to replace the tyres every month or the goverment has to make roads with no bends. So goodbuy I think to poor customer service and VW and I will tell everybody I know not to buy one.If I can return the vehicle to VW toyota here I come.