QUOTE(andymac @ Oct 1 2005, 03:14 PM)Do you find the journey to Oxford a bit far from Reading? Are there no nearer dealers who would offer a better service? I bought my Treg in August from Ridgeway as a used car and they haven't been too bad (so far . . .)
I've just had some warranty work completed (usual stuff - transfer box & power steering pump) and I have to say that I didn't have any problems at all. Mind you, I rather suspect that I am now well known to the Service Desk and they may be acting above and beyond normal standards just to keep me quiet!
Best advice I can give is to try and deal with Chris (sorry, forgot surname). He's been pretty good.
I've never heard any more about the customer feedback sessions that I mentioned elsewhere in this section. Last I knew Richard Jory told me that the project had been a little delayed by the involvement of their marketing division. Think it's died a death though.