Martins of Basingstoke are great for the basics but not upto dealing wtih big tech things as i knew i needed alignemtn doing and Martins didnt have ramp then went back to deaerhsip i boiught from - that was atogu decision as they were to quote P_ed as ueaful as catching the plague
Mechanically the car seems to now be sorted, i think i can say they have done a superb job, everything fixed and the car is like a dream.
Serivce staff have been good and helpful even upgrading loan cars until Touareg became available.
KWICK FIT on the other hand just take the PI&* (they have francise agreement for my VW dealership to provide the tyres)
3 weeks ago they were aked to organise replacement tyres under warranty i asked for a diffenret tyre to the dunlop fitted but w infomred no they would be replacing with exactly what the car had on it now - ok fine
it arrived with Goodyear Wranglers which has only a 104 sidewall rating the Treg on the 235/65 17 has to have 108 XL to be strictly legal even though it would be ok on a 104 as UK tyre law exists it would b deemed unsuitable for the vehcile and that would be 3 pts per tyre...
And they scratched all 4 alloys fitting the tyres...
a few days later they said we have the bridgestomes in now whcih i refused as i dont like them in winter always found Bridgestones to lack any grip on cold icy roads..
1 week later ok we got Michelins for it.
The Synchrone tyre they came with a 104 H....got sent back...
Finally a week later it arrives back at work with Michelin Dimairs fine i said then a quick check 104V agaion ....aghhhhhhhhh and anotehr scratched wheel (were talking tyre removal machine against alloy scratches)
Today it has just been deleivered back with Continentals on it (i no longer care what f$%king tyre it has) 108 XL
What amazes me is 1) a major tyre company doesnt seem to know what tyres go onto what cars- not difficult all cars have sticker giving the correct tyre and size for differnet rims on them thes days 2) The Q'C at the dealership doesnt serem to be checking what is done...
as my school reports used to say...doing ok but could do better....
Mechanically the car seems to now be sorted, i think i can say they have done a superb job, everything fixed and the car is like a dream.
Serivce staff have been good and helpful even upgrading loan cars until Touareg became available.
KWICK FIT on the other hand just take the PI&* (they have francise agreement for my VW dealership to provide the tyres)
3 weeks ago they were aked to organise replacement tyres under warranty i asked for a diffenret tyre to the dunlop fitted but w infomred no they would be replacing with exactly what the car had on it now - ok fine
it arrived with Goodyear Wranglers which has only a 104 sidewall rating the Treg on the 235/65 17 has to have 108 XL to be strictly legal even though it would be ok on a 104 as UK tyre law exists it would b deemed unsuitable for the vehcile and that would be 3 pts per tyre...
And they scratched all 4 alloys fitting the tyres...
a few days later they said we have the bridgestomes in now whcih i refused as i dont like them in winter always found Bridgestones to lack any grip on cold icy roads..
1 week later ok we got Michelins for it.
The Synchrone tyre they came with a 104 H....got sent back...
Finally a week later it arrives back at work with Michelin Dimairs fine i said then a quick check 104V agaion ....aghhhhhhhhh and anotehr scratched wheel (were talking tyre removal machine against alloy scratches)
Today it has just been deleivered back with Continentals on it (i no longer care what f$%king tyre it has) 108 XL
What amazes me is 1) a major tyre company doesnt seem to know what tyres go onto what cars- not difficult all cars have sticker giving the correct tyre and size for differnet rims on them thes days 2) The Q'C at the dealership doesnt serem to be checking what is done...
as my school reports used to say...doing ok but could do better....
