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Senior Member
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242 Posts
Discussion Starter · #1 ·
Last week, I brough my TReg to a mechanic in Middlesex (Diamond Crash Repair), after checking so many garages ranging from 300 pounds to 700 pounds full service (not including parts). One garage in Kensington gave me a charge of 90 pounds/hour for labour, and 300 pounds for full service of my TReg. They are robbers!!!!

I gave him a checklist given by notooby (the list copied from Nationwide Auto Centre) and asked him to follow the list meticulously. Although the garage is not VW dealer, he did the job properly. He checked everything for me to make sure I would have a safe and reliable car.

After 2 days, I got my car back, and the total cost is just a little bit over 300 pounds (including oil change, replacement of oil filter, etc).

Therefore, I would like to recommend him to you him.

Name: Ladi Mac
Garage: Diamond Crash Repair
Venue: Mount Pleasant, Abbey Industrial Estate, Wembley, HA0 1QT
Mobile: 0794 746 5994
 

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Chairman
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19,970 Posts
I'm glad you found the list I provided to be helpful and you found someone to do the job to your satisfaction.

However I'm concerned you think someone is a robber for charging for ?90 an hour when operating in Kensington with high rent and rates and having to buy all the specialist equipment required for car maintenance these days in order to provide a service to people in central London.

I don't think you'd be happy if someone posted derogatory remarks about you and your business on the web if they had never even tried you out!

May I suggest you revisit the post and at least delete their name please?
 

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Discussion Starter · #3 ·
Sorry about that. I deleted the names accordingly.
 

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Chairman
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Thanks for not taking offence!
 

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Discussion Starter · #5 ·
noobytoogy said:
Thanks for not taking offence!
No offense at all. The same garage in Kensington charged me 450 pounds (I managed to get it down from 500) for the Freelander 2001 V6 Petrol Automatic. The service includes MoT, replacement of exhaust pipe (160 pounds), some bulbs.

I think they are really expensive. Even replacing some bulbs, they charged me 1 hour labour (90 pounds).

So, are they robbers?
 

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Premium Member
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529 Posts
Hi Bogey,

I guess technically it was not 'robbery' in so far as you knew what the price was before they fleeced you!

You freely chose and allowed them to take your money = no robbery.

You can certainly say that they are expensive and that work of equal quality could've been contracted elsewhere at a fraction of the price.

Which begs the question of why you gave them any business in the first place - but that's your choice and your decision.

This is a forum and you have every right to speak as you find - you were only stating your opinion and it was founded on past experience.

Nooby was a bit censorial (which is probably why he thanked you for not taking offense!) but don't worry, he is not a moderator and was only expressing his opinion too!

It is important for members to report the good and the bad and to do so on the basis of experience rather than hearsay.

Cheers,

John.
 

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Chairman
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Compared with other franchised garages in Central london ?90 an hour is probably quite cheap!

My local garage 40 miles from town is ?55 an hour and I know a garage in Cornwall that charges ?35 so, as with any free market, it's a question of supply and demand.
 
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