We bought our V10 treg from Lindvale Romford having previously had a BMW - after sales service at Lindvale in comparison with BMW has been dire and the two showrooms/service centres are opposite one anorther. Very happy with the car but you certainly arent made to feel as if you've bought a "luxury" car from volkswagen (switchboard always busy, no returned calls, have to push to get courtesy car/pick-up etc)