QUOTE(pjsb @ Feb 27 2006, 08:14 PM)I last added a topic on here to complain about the service I received from twickenham VW - In short they overcharged me did work that wasnt needed and couldnt sort out the manual seat problem - always returning to the lowest position.
So a few weeks ago I changed tyres and started to get a transmission type thump at low speed - so I booked it into Guildford VW.......
What fabulous service, reminded me the day before to bring my licence. When I got there they brought out a technician who told me he understood the problems - quite normal he says teh front diff has an electric motor that goes dodgy, fixed the seats with the VW mod (Two little wedges that stop the lever being depressed (poor lever)) gave me a brand new 2.5td to play with called me 5 hours later car cleaned in and out, phone call after to enquire if all is ok.
Also informed me I can have all teh wood replaced where it had hairline cracks - I never even noticed!
Happy again well done Guildford!
That is good service, I had to fight VW Lux to get 1 seat wedge, don't know how you got 2
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So a few weeks ago I changed tyres and started to get a transmission type thump at low speed - so I booked it into Guildford VW.......
What fabulous service, reminded me the day before to bring my licence. When I got there they brought out a technician who told me he understood the problems - quite normal he says teh front diff has an electric motor that goes dodgy, fixed the seats with the VW mod (Two little wedges that stop the lever being depressed (poor lever)) gave me a brand new 2.5td to play with called me 5 hours later car cleaned in and out, phone call after to enquire if all is ok.
Also informed me I can have all teh wood replaced where it had hairline cracks - I never even noticed!
Happy again well done Guildford!
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That is good service, I had to fight VW Lux to get 1 seat wedge, don't know how you got 2
