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Administrator
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Discussion Starter · #1 ·
We are excited to announce that we are live on our new forum platform!

It’s been a long time coming. Let’s face it. Sometimes older forum technology lags behind other parts of the internet. Although seeing the same format for a long time is comforting, the member experience shouldn’t include dealing with outdated, unsafe, slow software.

The transition to a new platform will never be 100% smooth but the days of dealing with out of date forum software are over. We have teams dedicated to building a world-class community for you. The development has been steady with regular software releases since May 2019. Asking members for feedback and coming up with ideas for improvement is what we want.

Speed and Reliability Are Key
No one should have to wait for information. This site has been built to be much faster and more reliable, period.

New Homepage Experience
Our algorithm will serve a personal customized feed based on your prior engagement with content on the site. If you’ve liked and or commented, or are following certain topics that are of interest to you, similar content will appear at the top of the homepage.

Search
We have introduced new search algorithms, powered by an industry-leading AI platform, to help you find information faster. We plan to roll out new features to continue improving search, and to power many additional areas of the forum.

Due to the volume of content, our search platform may take some time to complete indexing over the first few days after migrating. During this process, you may see a limited number of posts until indexing has been completed. We appreciate your patience.

Finding Your Way Around
We have made the design clean and simple to use. Near the upper right-hand corner of the community, you will see navigation icons.

The first icon is for what’s new on the site.

Clicking on it, by default, will take you to new unread posts. On that page, you can click on additional tabs as well, such as Popular, if you prefer to view active topics.

Clicking the list icon next to “NEW” will bring you to the full forum listing.

Clicking your avatar will give you a drop-down menu for all things related to your account.

You can also navigate more by clicking the 3 vertical dots.

Dark Mode
We have introduced Dark Mode. One of our favorite features allows you to access the site with a power-saving, and easier on the eyes dark mode. You can access it in the drop-down menu under the 3 vertical dots.

Save Bookmarks
Now you can save your favorite discussion threads and posts! Bookmarks are a handy way to remember and easily find great content or stuff you want to read later.

We also wanted to make it easier for new users to understand the lingo of forums. We have cleaned up various language to more commonly recognized phrases including:
  • Following - Thread subscriptions, and Watched are now known as Following
  • Conversations - Private Messages or PMs are now conversations and can be accessed from the user avatar drop-down in the main navigation
  • Showcase - Showcase is designed for users to "showcase" items/projects through the use of uploaded images, text descriptions and custom content categories. It’s a way to visually and textually provide detailed information on the content you wish to share. The showcase would be similar to a catalog, whereas the gallery would be like a photo album. It can be accessed from the drop-down menu with the 3 dots.
Take a tour and look around! Check out the Help section for some quick FAQs about the new platform.

Please keep all feedback, questions, concerns, requests for help, etc. regarding the new platform right here in this Feedback thread. This will help us make sure not to miss a request for help and also let us pass along your thoughts to our Product team. The Admins and I will be here to help along the way taking note of your comments.

- Community Management Team
 

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Administrator
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Discussion Starter · #2 ·
I will be here during your transition to the new platform, to help with any questions, help with navigation or how to do things, and to listen to your feedback so please don't hesitate to holler at me. I want to help. You can also check out our FAQs.

I do want to take a moment to introduce myself. My name is Cricket. When I was born, my father told his friends I was the ugliest baby he had ever seen, and that I sounded just like a cricket (I was born with the hiccups.) so yes, I have been Cricket for 59 years now. I live just outside of San Antonio, Texas. I spend most of my free time out in nature and exploring the back roads. During late autumn when it starts to finally cool down, I disappear from the world for a bit for camping trips and hiking.

Please don't be afraid to explore and test out things to see how they work on the site. :)

Although you can certainly use the "insert image" icon to upload an image to your post, you can also just drag and drop it to the text editor or even copy/paste it into there!

You can easily share videos just by adding the URL directly into the text editor!


Gif links from sites like giphy.com will display automatically just by adding the gif URL directly in the text editor. Try it!


I am a huge fan of the dark mode for the community. What is your favorite feature?

The new forum software is still a work in progress.

We will be seeing regular updates which are largely fueled by community feedback. While that doesn't mean we can action every request, it does mean we will be actively listening to the feedback and sharing it with the developers. We do ask that you keep any questions, thoughts or feedback about the new forum software here in the Community Feedback thread to help us keep all the information together so we don't miss anything.

There is still some work going on behind the scene so you may notice some changes as we work.
  • It can take 24-48 hours for the site to finish indexing so it may take a bit for search results to return proper results, including showing all your threads/posts under your profile.
  • We will continue to clean up the order of the sections on the full forum listings page so you might see some stuff move around.
  • We are reviewing permissions and special permission sections so let us know if you notice any issues so we can look into them.
I have worked with our community support team for 6 years. I have worked with forums for closer to two decades. I won't always know the answers to your questions, but I can find someone who does, as needed. ;)

- Cricket
 

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Chairman
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19,925 Posts
My signature had a whole lot of useful information in it. I'd like it back please.

EDIT: Found it.

If I click on the signature line that can be seen [although there is only the cursor pointer] the full signature appears with all the info.

I shall just have to amend the line to tell people what to do to see the full information that's otherwise hidden there.

EDIT AGAIN: Aha, the "click here hand" has appeared as well as the arrow on the far right that went missing for a short while whilst I was posting!
 

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Chairman
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One good thing - three letter search works.

V10 and DPF both bring up relevant threads. So does OIL and 506.

And it is quick too!
 

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Junior Member
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268 Posts
Yes, I can see it too after the arrow has been clicked. 👍
 

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Junior Member
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268 Posts
On another note, I had to reset my password to log in.
 

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Chairman
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19,925 Posts

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Chairman
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On another note, I had to reset my password to log in.
I had a slightly bigger problem but only for a few moments.

My original moniker was noobytoogy so when I tried to sign in it with that and my password it didn't recognise me at all!

So I asked to reset my password using my email address, as you do.

Then I realised that under the old system, whilst you could change your user name whenever you wanted to, you always had to log in using your original user name - in my case noobytoogy.

The switch to the new system only recognises my current NoobyT so all sorted!
 

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Administrator
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Discussion Starter · #9 ·
I had a slightly bigger problem but only for a few moments.

My original moniker was noobytoogy so when I tried to sign in it with that and my password it didn't recognise me at all!

So I asked to reset my password using my email address, as you do.

Then I realised that under the old system, whilst you could change your user name whenever you wanted to, you always had to log in using your original user name - in my case noobytoogy.

The switch to the new system only recognises my current NoobyT so all sorted!
I can change your username as needed. Send me a private conversation if you would like that.


- Cricket
 

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Administrator
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Discussion Starter · #10 ·
How To Find Conversations (Private Messages)

From the navigation, near the upper right-hand corner, click on your avatar to open the drop-down menu and select “conversations”.


- Cricket
 

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2,101 Posts
Looks ok so far, just the taglines missing without a click?
 

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Discussion Starter · #13 ·
How To Create A Signature

Your signature can include up to 4 lines, a maximum of 1000 characters and one link. An image counts as a line. Anytime you hit "enter" on your keyboard, it will automatically go to a new line. Images will automatically be resized to 300 x 200 pixels. You can see more options in your settings to collapse signatures, always view full signature, or to not see signatures at all. The choice is yours.

Both guests and members can view signatures.

If a user has their preferences set to the default they will see collapsed signatures as in the example below for them. (They can click to see more.)

If a user has their preferences set to always show expanded signatures it will look like the example below for them. Your image can be clicked to view full size.

If you want to adjust your preferences for signatures you can click on your avatar near the upper right-hand corner of the site and select account settings.

In the left side navigation, you will see an option for preferences. Click it.

Scroll down to content options and select your signature preferences.


- Cricket
 

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Can you get a screenshot so that I better understand what you are referring to?

- Cricket
37339


Heres one of Noobys posts, if you click on the down arrow at the right hand side the information is displayed, it would be better if it was still displayed as before but in a small font.

Thank you for your hard work.
 
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Administrator
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Discussion Starter · #17 ·
View attachment 37339

Heres one of Noobys posts, if you click on the down arrow at the right hand side the information is displayed, it would be better if it was still displayed as before but in a small font.



Thank you for your hard work.
Each member chooses how much of the signature that they want to display.

If a user has their preferences set to the default they will see collapsed signatures as in the example below for them. (They can click to see more.)

If a user has their preferences set to always show expanded signatures it will look like the example below for them. Your image can be clicked to view full size.

If you want to adjust your preferences for signatures you can click on your avatar near the upper right-hand corner of the site and select account settings.

In the left side navigation, you will see an option for preferences. Click it.

Scroll down to content options and select your signature preferences.


- Cricket
 

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Guys, Gals and Nooby, as predicted, advertising is heading this way.

I just looked at my profile settings and:-

37343


That for me is a deal breaker, I do use an ad blocker but on principle I come on here to discuss with fellow treggers a whole of topics, to try and help giving advice etc all free of charge. Its the members that make the forum possible, to start to charge us, the very people that make the forum possible is unforgiveable. I have no wish whatsoever to have adverts rammed down my throat so kindly delete my account.

Thanks to everyone on here that's helped me over the last few years until I sold my Touareg. I wish you all well for the future and I hope the adverts are not too intrusive.

Kind Regards - John
 
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Chairman
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I see I am a "premium" member.

I think this may date back to making a sub the very day before Kaine announced he'd sold the site which, at the time, pissed me off somewhat!

I'm not a premium member on clubtouareg and I don't notice the ads there as I just scroll past them. It wouldn't even cross my mind to click on an ad so they're a total waste of the advertisers time for me and most others I suspect.

What concerns me even more is the second part of the sentence - the "... and much more" bit.

What will non-payers not be getting that premium members do?
 

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Elite Member
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On other sites (such as audi owners) the premium element is just for member discounts.

As with NoobyT I'm also a Premium Member on here and probably for the same reason.

The thing you have to look out for is all the alerts and notifications mither that is set up as default.
You need to go into account settings and also preferences and untick a lot of boxes.
As long as I can log in and read new posts I'll stick around 👍
 
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