Hi chaps,
Just wondered if the old tyre wear thingy had been sorted with anyone yet? I've read the threads, seen the anger, seen the threats to complain and I've joined in with my own experiences - I've sent a 4 page letter to VW Lux, and finally today, 6 WEEKS after first mentioning the inner front tyres being nearly BALD, I got my dealers (Motorworld Oxford) to listen in person.
I should mention, it's taken them 6 weeks to resolve a paint repair issue which had been ongoing (salesman I bought it off left, someone else took on the case, now finally the Lux Car Manager is delaing), and was told while this was being sorted to wait until I went in person to report the tyre wear.
Now, because I've done a couple of thousand miles since, it sounds like they're not interested, and I should 'lose my temper with VW Lux Support' (as quoted today).
My point is that I noticed the tyres were worn within a month of buying it, and can't belive that they weren't already like it before I collected. Therefore, am I right in assuming that the car was in an unfit state to sell, and I have a right of complaint agains the dealers in the first instance?
I have now sent my letter to Watchdog and will be copying to Top Gear, 5th Gear, Trading Standards and the Retail Motor Industry Federation.
What about the Class Action Lawsuit that was threatened? Any joy with that, anybody? WE NEED TO GET VW TO LISTEN TO US EN-MASSE, OTHERWISE WE WILL FOREVER PAY THROUGH THE NOSE!
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Just wondered if the old tyre wear thingy had been sorted with anyone yet? I've read the threads, seen the anger, seen the threats to complain and I've joined in with my own experiences - I've sent a 4 page letter to VW Lux, and finally today, 6 WEEKS after first mentioning the inner front tyres being nearly BALD, I got my dealers (Motorworld Oxford) to listen in person.
I should mention, it's taken them 6 weeks to resolve a paint repair issue which had been ongoing (salesman I bought it off left, someone else took on the case, now finally the Lux Car Manager is delaing), and was told while this was being sorted to wait until I went in person to report the tyre wear.
Now, because I've done a couple of thousand miles since, it sounds like they're not interested, and I should 'lose my temper with VW Lux Support' (as quoted today).
My point is that I noticed the tyres were worn within a month of buying it, and can't belive that they weren't already like it before I collected. Therefore, am I right in assuming that the car was in an unfit state to sell, and I have a right of complaint agains the dealers in the first instance?
I have now sent my letter to Watchdog and will be copying to Top Gear, 5th Gear, Trading Standards and the Retail Motor Industry Federation.
What about the Class Action Lawsuit that was threatened? Any joy with that, anybody? WE NEED TO GET VW TO LISTEN TO US EN-MASSE, OTHERWISE WE WILL FOREVER PAY THROUGH THE NOSE!
